What Makes Great B2B Sales in Exhibition?
Author: Michael Arief Gunawan
Created: Thursday, 28 Aug 2025
Updated: Thursday, 25 Dec 2025
Why do some professionals stand out effortlessly in B2B sales in exhibition, while others struggle to capture attention? The answer isn't just about having the right product—it's about how salespeople prepare, listen, and genuinely connect with booth visitors.
This is exactly the topic we explored with Subhanjan Sarkar in The FEEL: Future of Event Experience & Learning podcast. But before you watch the full discussion, let's uncover a few hints of what makes great sales performance at exhibitions.
Preparation is More Than Just Knowing Your Script
The best in B2B sales in exhibition don't simply memorize pitch decks. They train themselves to understand their audience deeply—knowing potential challenges, questions, and hesitations. This preparation goes beyond brochures and talking points; it includes simulated scenarios, role plays, and practice for unexpected objections.
Imagine walking into a booth and being met with answers that feel tailored to your exact situation. That level of readiness doesn't happen by chance—it's intentional.
Listening as a Competitive Advantage
Even with preparation, exhibitions are full of surprises. Visitors might reveal pain points you didn't anticipate. Great B2B sales in exhibition know that listening attentively is the secret weapon.
It's not only about hearing the words but also interpreting tone, body language, and expressions. A visitor crossing arms might mean hesitation, while a nod at the right moment signals readiness. Salespeople who tune into these subtle cues can adapt on the spot—transforming casual interest into meaningful conversations.
When Helping Matters More Than Selling
Sometimes, the solution you offer doesn't fit the visitor's problem. Ironically, that's where trust is built. Salespeople who focus on being genuinely helpful—offering advice, sharing insights, or even pointing to alternative solutions—are remembered long after the exhibition ends.
Why? Because people trust those who prioritize solving problems over closing deals. And trust often leads to referrals, introductions, and long-term relationships—assets far more valuable than a quick win.
As Brian Tracy once said: “Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not selling a product or service."
Curious About the Full Strategy?

We've only scratched the surface here. The real question is: how do the best sales professionals put all these principles together in the fast-paced, noisy environment of an exhibition?
That's exactly what we uncovered in the live conversation with Subhanjan Sarkar. His decades of B2B experience will reveal what makes B2B sales in exhibition truly effective—and how you can apply the same strategies in your own business.
Great B2B sales don’t stop at the booth. They continue with consistent and effective booth lead follow-up that builds real trust.
Don't miss the full insights. Register now to watch the recording: https://bit.ly/THEFEEL7
Need personalized guidance on B2B sales in exhibition?
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